CUSTOMER FEEDBACK

Customer Reviews

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Customer reviews

8 matching reviews

All 8 5 star 4 4 star 2 3 star 1 2 star 0 1 star 1

AlexAugust 27, 2026 · GB

★★★★★Sample data

Delivery concerns

The reviewer criticised the paid delivery service after heavy flooring packs were left at the door early in the morning, making them difficult to handle.

Source: Quick-Step Trustpilot — demo reference

Company replied

We are sorry the delivery experience caused inconvenience and appreciate the feedback about handling and drop-off arrangements.

TimJune 10, 2026 · GB

★★★★★Sample data

Good products, slower samples

A long-time flooring fitter praised the products but said sample delivery times can be inconsistent and would benefit from clearer updates.

Source: Quick-Step Trustpilot — demo reference

Company replied

We appreciate the feedback and understand the frustration caused by inconsistent sample delivery times.